Payment, shipping & returns


Means of payment


We can accept the following credit and debit cards as payment methods: Visa, Visa Electron, 4B, Euro6000, Mastercard, American Express and Maestro international.

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There are other payment methods that you can use in artetoledano.com accepted as methods of payment:
◦PayPal
◦Bank transfers

 Shipping policy


Peninsular Spain and Balearic Islands shipping options and rates .
We offer you several options to send your orders to addresses within mainland Spain or the Balearic Islands.

General information


During the processing of the order, we will offer you a delivery date guaranteed or estimated, depending on your zip code and the availability of the product and shipping options available. Delivery hours are 9:00 to 22:00 hours from Monday to Friday. Delivery Saturdays from 9:00 to 18:00 are performed in some regions.

On this page you can check the rates and available shipping options (including applicable taxes).

PENINSULA

DELIVERY WITHIN 48 HOURS

THE €10 SHIPPING COST.

TOP €60 free shipping

BALEARIC ISLANDS


DELIVERED IN 72 H

THE €10 SHIPPING COST.

SHIPMENTS ABOVE €70 FREE

CANARY ISLANDS

DELIVERED IN 72 H

THE €30 SHIPPING COST.

SHIPMENTS TOP €200 FREE

CEUTA AND MELILLA


DELIVERED IN 72 H

THE €30 SHIPPING COST.

SHIPMENTS TOP €200 FREE

EUROPE


Europe Zone 1 :

PORTUGAL, Germany, France, MONACO, AUSTRIA, Belgium,

GREAT BRITAIN, ITALY, LUXEMBOURG, NETHERLANDS, SAN MARINO, VATICAN.

Delivery of   3-4   Days.

PURCHASING SUPERIOR €120 FREE SHIPPING.

€20 SHIPPING COST.

Europe Zone 2:

BULGARIA, Croatia, ESTONIA, Finland, Hungary

IRELAND, LITHUANIA, LATVIA, NORWAY, ROMANIA, SERBIA, SWEDEN

3-4 DAYS DELIVERY

PURCHASES ABOVE € 150 FREE SHIPPING

COST SHIPPING €25

Europe Zone 3:

ALBANIA, BOSNIA & HERZEGOVINA, Cyprus, Islands FAROE, Greece, Iceland, MONTENEGRO, MACEDONIA, MALTA, Turkey, KOSOVO

3-4 DAYS DELIVERY

PURCHASES ABOVE € 150 FREE SHIPPING

COST SHIPPING €25

REST OF THE WORLD:



USA & CANADA:

CONSULT RATE DEPENDING ON AREA

RETURNS


What products can I return?

Can return most new products, without opening and managed by artetoledano.com in the period of 10 days from delivery, for a full refund.

THE TRANSPORT COSTS GENERATED SHALL BE BORNE BY THE CUSTOMER.

 

All the products that arrive broken may be returned within a period of 24 h without any charge

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